Privacy Policy

At Natrec, we are committed to protecting the privacy of all our customers and ensuring the confidentiality of personal and business information collected while providing labor services. This policy explains how we collect, use, share, and protect your data.

What information do we collect?

We collect and store various types of data, including:

Personal Identity Data

• Full Name
• Date of Birth
• Gender
• National ID Number or Residence Number
• Nationality
• Identity Card Photo

Contact Information

• Email Address
• Phone Number
• Mobile Number

Business or Store Information

• Business or Store Name
• Commercial Registration Number
• License Numbers and Permits
• Commercial Registration Images
• License Images
• Official Permit Data

Technical Data

• Type of Device Used (Computer or Mobile Device)
• Operating System
• Internet Protocol (IP) Address
• Browser Type and Version
• Language and Geographic Settings

Purpose of Data Collection

Data is collected for the following purposes:

• Issuing Invoices and Financial Reports
• Improving Service Level and Developing Operations
• Verifying Customer Identity
• Compliance with Legal and Regulatory Requirements
• Quality Control and Ensuring Customer Satisfaction
• Preventing Fraud or Misuse of Services
• Account management and creating archival records of transactions
• Effectively handling complaints and inquiries

Information sharing

We share data only in the following cases:

• With company employees or our authorized partners to provide labor services
• With relevant official authorities upon official request
• With technical service providers such as tracking and payment systems

Your data will not be sold or rented to any third party for marketing purposes without your explicit consent.

Information protection

We are committed to taking all necessary technical and organizational measures to protect your data from:

• Unauthorized access
• Illegal use or modification
• Loss, leakage, or Destruction

Data Retention Period

We retain your data for the period necessary to fulfill the purposes outlined in this policy, including:

• Service Provision Period
• Compliance with Regulatory and Legal Requirements
• Any other period necessary to resolve disputes or protect the company’s interests

After these periods have expired, the data will be securely deleted or destroyed in accordance with our approved procedures.

Cookies Policy

If you use our website or applications, cookies may be stored in your browser to:

• Remember your settings and preferences
• Improve site performance
• Analyze page and service usage

You can manage or disable cookies Linking through your browser settings, knowing that this may affect some site features.

Your Rights

You have the right to:

• View the personal data we have stored
• Request correction or update of your data
• Request deletion of your data where this does not conflict with legal or operational requirements

You can exercise these rights by contacting us using the contact details below.

Updates to the Privacy Policy

We may review and update this policy as needed. Any updates will be posted on our website or through official communication channels.

Contact Information

For any inquiries or requests related to our privacy policy, you can contact us via:

• • Phone: 920003311
  • Email: csr@natrec.com
  • Address: 8125 Othman Bin Affan Road, King Abdullah District, Unit No. 1, Riyadh 12451 – 2156, Kingdom of Saudi Arabia